Question 1

How long does shipping take?

Accepted Answer

Orders are dispatched within 7–15 business days with full tracking provided on every order. You'll receive your tracking number by email as soon as your package leaves our fulfillment center.

Question 2

What's your return policy?

Accepted Answer

We offer hassle-free 30-day returns on unworn items in original condition with tags attached. Just email us at hello@shoplifedose.com and we'll walk you through the process.

Question 3

How do I choose the right size?

Accepted Answer

Our wearable fleece is intentionally oversized for a cozy, blanket-like feel. One size comfortably fits most adults from 5'0" to 6'4" (150–195 cm). For our fitted hoodies, we recommend ordering your true size.

Question 4

Do you ship internationally?

Accepted Answer

Yes — we ship worldwide. International orders may take 10–20 business days depending on your country's customs processing. Full tracking is provided on every order.

Question 5

How do I care for my LifeDose piece?

Accepted Answer

Machine wash cold on a gentle cycle with like colors. Tumble dry low or lay flat to dry. Do not iron or dry clean. Following these steps preserves the plush feel wash after wash.

Question 6

Is my payment secure?

Accepted Answer

Absolutely. Checkout is protected by industry-standard SSL encryption. We accept Visa, Mastercard, AMEX, Apple Pay, Google Pay, and Shop Pay.

Question 7

Can I change or cancel my order?

Accepted Answer

Orders can be modified or canceled within 12 hours of placement. Contact us at hello@shoplifedose.com as soon as possible — once an order enters fulfillment, we can't make changes.

Question 8

Do you offer discounts?

Accepted Answer

Yes — sign up for our newsletter at the bottom of any page to get 10% off your first order, plus early access to new drops and subscriber-only offers.

Frequently Asked Questions